PRIVATE JET SERVICE CABIN CREW

The British School of Etiquette India delivers training to private jet cabin crew in customer service excellence and leading with emotional intelligence. Our training by Mr Philip Sykes is designed into theory, practical, role play, presentations and case studies, thereby giving your private jet service cabin crew practical exposure and enhancing confidence level of your private cabin crew.

The private jet service cabin crew have their own experiences, our intensive training shall aim to refine the skills of your private jet service cabin crew, focusing on attention to detail and leading with emotional intelligence. The knowledge of your private jet service cabin crew, and their confidence, will be take private jet service cabin crew to the next level of delivering world class service.

Our training will ensure that your personal cabin crew’s delivers world class service and significantly boost your overall flight experience, ensuring you receive an extraordinary flying experience.

GOOD BETTER BEST NEVER LET IT REST TILL THE GOOD IS BETTER AND THE BETTER IS BEST

Module

  • The Arrival Experience
  • Boarding and arrival procedures
  • Personal Presentation
  • Personal Hygiene and Grooming
  • First Impressions
  • Social Etiquette
  • Business Etiquette
  • Communication Skills
  • Body Language
  • Deportment – Poise - Posture
  • Private Jet Staff Etiquette
  • Multicultural Etiquette and International Protocols
  • Leading with Emotional Intelligence
  • VIP protocol insights
  • Client expectation checklist
  • Voice clinic for PA Systems communication
  • Child care excellence
  • Eye for detail: Different presentations in Cabin Areas
  • Attention to Detail
  • Guest Awareness
  • Delivering world class service
  • Aircraft Familiarisation Preventative and Supportive
  • Emergency-care training
  • Business Aviation Catering
  • Welcome drinks presentation In-flight Serving Techniques
  • Premium Beverage Service
  • Premium bar service
  • Food Presentation
  • Food Hygiene
  • Table Settings
  • Delivering world class customer service
  • Maintenance of Checklists and Special Procedure Operations
  • The Departure Experience
The British School of Etiquette India
is accredited by:
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