LUXURY SAILING YACHT SERVICE CREW TRAINING

In recognition of the increasing standards and demands on-board private yachts, The British School of Etiquette India, has developed a comprehensive training for your on-board yacht service crew to prepare them for the demanding requirements of yacht service. It is the only one of its kind in the industry and was born due to the demand from yacht management and crew alike to enable your sailing yacht service crew to progress seamlessly through delivering world class service and building experiences at sea.

The sailing yacht service crew have their own experiences at sea, our intensive training shall aim to refine the skills of your yacht crew, focusing on attention to detail and leading with emotional intelligence. The knowledge of your sailing yacht service crew, and their confidence on the water, will be take your sailing yacht service crew to the next level of delivering world class service and experiences at sea.

This training program will ensure that your crew’s service levels are impeccable and significantly boost your overall yachting experience.

GOOD BETTER BEST NEVER LET IT REST TILL THE GOOD IS BETTER AND THE BETTER IS BEST

Modules

  • The Arrival Experience
  • Personal Presentation
  • Personal Hygiene and Grooming
  • Communication Effectiveness
  • Body Language
  • Deportment – Poise – Posture
  • Multicultural Etiquette and International Protocol
  • Leading with Emotional Intelligence
  • Private Home Hierarchy
  • Yacht Hierarchy
  • Staff Management Organisation
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Leadership
  • Teamwork
  • Routines & Schedules
  • Creating an employer’s handbook
  • Yacht Maintenance and Cleanliness
  • Bar Service Theory
  • Food Service Theory
  • Delivering World Class Service
  • Interior detailing and Laundry
  • Special Skill – Flower Arrangements and Fruit Baskets
  • Budgets
  • Inventory
  • Purchasing
  • Creating and Maintaining Checklists
  • The Departure Experience
The British School of Etiquette India
is accredited by:
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