ESTATE MANAGER TRAINING

The British School of Etiquette India we want our clients to have the very best service they deserve and we work to help our client’s managers reach excellence so they can attain their goals. Our founder Mr Philip Sykes with years of experience as ace trainers both in their professional careers and teaching. Apart from their technical knowledge, our trainers advises your estate managers on all the little things that take service from great to impeccable and train their teams with great leadership. Our training gives your estate managers the inside knowledge and tools to deliver world class customer service.

Our in-site training is customized to meet your needs and our ace trainer Mr Philip Sykes shall fly from the United Kingdom on a minimum 5 day training delivery to your estate managers. Let us know what improvements you’d like to see in your estate managers, and we’ll develop a curriculum to meet your goals.

GOOD BETTER BEST NEVER LET IT REST TILL THE GOOD IS BETTER AND THE BETTER IS BEST

Modules

  • The Arrival Experience
  • First Impressions
  • Personal Hygiene and Grooming Guidelines
  • Social Etiquette
  • Business Etiquette
  • Communication Effectiveness
  • Body Language
  • Deportment – Poise – Posture
  • Multicultural Etiquette and International Protocol
  • Leading with Emotional Intelligence
  • Silver Service
  • Food and Beverage Service
  • Butler Service
  • Breakfast Service
  • Buffet Service
  • Tray Service
  • Bar Knowledge and Service
  • Wine Service - Wine Pairing
  • Champagne Service
  • International Dining Etiquette
  • Afternoon Tea
  • Planning and Organizing Parties and Events
  • Party - Event Service
  • Problem Solving
  • Leadership
  • Teamwork
  • Guest Awareness
  • Private Estate Maintenance and Cleanliness
  • Training department heads
  • House Keeping Training
  • Glass Polishing
  • Silver Polishing
  • Napkin Folding
  • Cigar Service - Preparation
  • Ambience
  • Finishing Touches
  • Special Skills
  • Accountancy
  • Delivering world class customer service
  • Creating and Maintaining Checklist
  • Creating and Maintaining Standard Operating Procedure
  • The Departure Experience
The British School of Etiquette India
is accredited by:
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