CABIN CREW TRAINING
The British School of Etiquette India delivers training to commercial airline cabin crew in customer service excellence and leading with emotional intelligence. Our training by Mr Philip Sykes ( United Kingdom) is designed into theory, practical, role play, presentations and case studies, thereby giving your cabin crew practical exposure and enhancing confidence level of your airline cabin crew.
The cabin crew have their own experiences, our intensive training shall aim to refine the skills of your cabin crew, focusing on attention to detail and leading with emotional intelligence. The knowledge of your cabin crew, and their confidence, will be take your airline cabin crew to the next level of delivering world class customer service.
This training programme will ensure that your airline cabin crew’s service levels makes your brand stand out and significantly boost your clients overall flight experience, ensuring invaluable repeat and referral business for your company.
This is complemented by our follow-up system to ensure that your cabin crew are consistently delivering at the highest level, by combining traditional skills and knowledge with cutting-edge technology and training, we bring the traditional art of service into the 21st century.
is accredited by: